@TeamYouTube I am a viewer of a channel called Sargon of Akkad Live. I have found that I am unable to watch it while signed in to my google account but have no problem watching it while not signed in. Why is this happening?
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Replying to @Dark_Design_86
We'd like to know more. Which device are you using? Also, do you see this happening across devices? Let us know and we'll see what we can do.
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Replying to @TeamYouTube
Youtube app on tablet and chrome on computer. Again only while I am signed into my google account. while not signed out it loads and I can watch it but not access stream chat without signing in
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Replying to @Dark_Design_86
That's odd! Just to confirm, have you tried clearing your browsers cache and cookies: https://goo.gl/FBT51E ? Also, could you try reinstalling/updating the app on the tablet to see if that makes a difference. Let us know.
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Replying to @TeamYouTube
It does not appear to be an issue with the app or the site. The first thing I did was search for other live streams. And I clicked on random videos. All played as normal. However the one I was trying to watch on Sargon of Akkad Live remain unresponsive.
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Thanks for trying all those steps. Appreciate the report, we're currently investigating!
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