@TeamYouTube Any idea why it shows me only 360p and 720p quality options when logged in but when I log out and not use any account I can see all the quality options no problem? Cheers
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Replying to @JohnFive21
Yikes! What device are you on? Also, please share screenshots if you can for us to look into it. Keep us posted.
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Replying to @TeamYouTube
I'm on PC using google chrome. You can see in screenshots when logged out and then in my quality options. Also based on this reddit post https://www.reddit.com/r/youtube/comments/9usydq/1080p_resolutions_disappeared_from_all_videos/ … I don't seem to be alone with this issue.pic.twitter.com/y4SyXYmVVr
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Replying to @JohnFive21
Noted. Try clearing the browser's cache and cookies. Here's how: https://goo.gl/dwzcyo . Also, do you see this happening across devices? Let us know.
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Replying to @TeamYouTube
Hi again, Yes I see it across multiple devices. Phone does give me the extra 144p option (YAY :/) but overall the issue is consistent on multiple devices/browsers and also clearing cache & cookies did not help, I tried that as the first thing before even tweeting you guys.
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Thanks for trying all the steps. We've seen similar steps and we're looking into it. Appreciate your patience until then.
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