@TeamYouTube Hey, the Youtube app refuses to play videos in the background when my phone is locked. I've got Youtube Premium, the next billing date isn't until the 9:th and I've tried following the troubleshooting steps on the support page yet nothing works. Do you know why?
Hmm, just to confirm, have you tried uninstalling the app updates> restart your device> reinstall app updates? This helps fix most transient issues. Let us know if that helps!
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Just tried that as well. It still won't play videos in the background when I lock the phone. Is there anything that can be done about this or is it just my phone being completely out of wack for no reason?
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Thanks for trying all those steps. Please reach out to our YouTube Premium support: https://goo.gl/m11wvR ? They can dive into this further with you. Hope this gets resolved!
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