@TeamYouTube please fix the the bug with @seanhannity lee elci ads. Been going on for weeks. Ever ad is 30 seconds of a black screen with a white time out circle that you can't get out of. No other ads do this. Just his.
-
Show this thread
-
Replying to @User_id_unknown
That's strange. You can submit feedback about ads using our Adwords feedback form: https://goo.gl/KcTgwH . Hope this helps.
3 replies 0 retweets 1 like -
-
Replying to @User_id_unknown
Thanks for letting us know. As a next step, could you try checking on a different device if that fixes the issue? That will help us understand the issue better.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Just tested it on the iPad air 6 and iPhone 6s. Works fine on those devices. Does not work on the samsung s9. Hope this information helps.
1 reply 0 retweets 0 likes -
Replying to @User_id_unknown
Noted. Try uninstalling the app updates, restart the device and reinstall them back to see if it fixes the issue. Let us know if the issue persists.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Tried that twice. It managed to play for about 5 seconds. Then timed out and crashed. I even tried it without reinstalling the update and the same thing happened. How bizarre that it's only this ad. Wouldn't be so bad except it seems to be the only ad suggested for me lol.
1 reply 0 retweets 0 likes -
Replying to @User_id_unknown
Appreciate the info. Can you please try editing your ad preferences and let us know if there's any difference from here: https://goo.gl/vVWxiX ? Keep us posted.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Thank you very much for helping block this broken link. However, I hope the advertiser is also informed that they need to fix it so they aren't wasting money on a blank screen. Again, thanks for your help and happy holidays.
1 reply 0 retweets 0 likes
You're welcome. We're here if you have any other questions.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.