@TeamYouTube I am having trouble with my premium membership. I was billed on the 3rd for this month, but now I no longer have YouTube premium. Why is that?
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Replying to @RealClifton97
We'd like to help. Which device are you on? Also, are you signed into the right account? Let us know.
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Replying to @TeamYouTube
I am logged onto the right account that’s been working ever since I started the subscription. I am using an iPhone. It wont work on my laptop or iPhone. I pay 12.99 a month and I have proof on iTunes billing. But it says I don’t and trying to make me pay 15.99 a month now.
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Replying to @RealClifton97
Hmm, our YouTube Premium and purchases support team may be able to help you further with this. Here's the link to contact them: https://goo.gl/akUj5G . Hope this gets resolved!
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Replying to @TeamYouTube
I’ve been trying this all morning and no one seems to be able to help me with this issue I can’t get a direct number or email address to use. I really need to get this solved ASAP if possible.
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To get connected with the right team, go to: https://goo.gl/akUj5G , then click on 'YouTube Premium memberships & questions' under 'Contact YouTube Premium and purchases support'. On the next page, select 'Request callback' or 'Request chat'. Hope this helps.
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