Hey, @TeamYouTube, I’m really confused. I just opened YouTube and it said I had YT Premium out of nowhere. I already used my free trial like last year and I never bought it. I checked my credit card and nothing is popping up. I’m honestly so confused...
Can you get in touch with our YouTube Premium and purchase support team who can look into it: https://goo.gl/m11wvR ? Hope this gets resolved.
-
-
I checked my email and it said that a trial was activated for some reason. I thought that trial was used up after last year lol. But, I don’t know why is activated in the first place. Luckily I canceled the auto-renewal so it won’t charge me. But I just emailed them!
-
Appreciate the report. Please send a feedback report directly from YouTube with these steps for us to work on it: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
- 1 more reply
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.