Anyone else getting a weird problem with Chromecast Ultra not being able to stream @MKBHD videos in 4K, but every other YouTuber is fine ??pic.twitter.com/hm9kLxWGIR
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Anyone else getting a weird problem with Chromecast Ultra not being able to stream @MKBHD videos in 4K, but every other YouTuber is fine ??pic.twitter.com/hm9kLxWGIR
Hey Eric, thanks for your tweet. Let's check it — what casting device are you using? You might want to try casting from another device or using Chrome. Let us know how it goes.
Using the Chromecast Ultra! And was casting from both the Pixel 2 XL and iPad with both results :(
Gotcha. Do you get the same result when you cast his other 4K videos?
Yea! Tried 5 of his other videos sequentially, the Q&A, Pixel 3 review etc, which all are HD, and then straight back to Unbox Therapy and that's 4K!
Thanks for letting us know. Could you try resetting your Chromecast to its default settings and see it helps? Here's how: http://goo.gl/DvkbOm
Hi again, just a quick follow-up. Did the steps above help?
Hi I restored to factory settings, and then I think it automatically updated (I'm on beta preview ) and seems to have fixed itself ! However it doesn't say what resolution it displays at now
We're glad to hear it works now — thanks for your efforts. About the resolution tag on the video banner, our friends @TeamYouTube might be able to provide more details.
@spideeric Could you try uninstalling the app and reinstalling it to see if it helps? Let us know how it goes.
YouTube on Chromecast looks like this now! Doesn't show a resolutionpic.twitter.com/EN6uNxTmp1
Hmm, just to confirm, have you already tried uninstalling and reinstalling the app to see if that makes a difference? Let us know!
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