@YouTubeTV If the closed captioning comes back on again without my asking, the vein in my head is going to just pop. Please help.
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Replying to @SethArora
For live programs, closed captions are fixed—just like on broadcast TV—and you won't be able to adjust how they appear. For more info here: https://goo.gl/hMPwgd . Hope this gets helps.
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Replying to @TeamYouTube
So closed captioning is compulsory? I’ve been watching football all year and that hasn’t been the case at all.
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Replying to @SethArora
What device are you using and have you tried a different device? We confirmed turning CC off on the web-based app but iOS devices may have subtitles enabled. Let us know!
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Replying to @TeamYouTube
We have used two iPhones so far but don’t have another option.
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Replying to @SethArora
We completely understand! Please go to Settings > General > Accessibility > Scroll to the Media section and tap Subtitles & Captioning > Turn on Closed Captions + SDH. Let us know if that works!
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If you're unable to locate settings on your iOS device, we suggest you click the link to reach out to Apple support and let us know if you have any questions.http://support.apple.com/en-us/HT202774
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