@YouTubeTV If the closed captioning comes back on again without my asking, the vein in my head is going to just pop. Please help.
What device are you using and have you tried a different device? We confirmed turning CC off on the web-based app but iOS devices may have subtitles enabled. Let us know!
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We have used two iPhones so far but don’t have another option.
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We completely understand! Please go to Settings > General > Accessibility > Scroll to the Media section and tap Subtitles & Captioning > Turn on Closed Captions + SDH. Let us know if that works!
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