We'd like to help. Could you share more specifics about the issue for us to look into it better? Thanks!
Thanks for confirming. Have you already tried following these steps to regain access to the account: https://goo.gl/8HPfKr ? Let us know.
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Understood! Just to confirm, have you checked our Help Center resource on how to manage ownership of the channel: https://goo.gl/EtVVxX ? Let us know.
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