@TeamYouTube
Can you please explain to me why every time I use the YouTube app and I click on a video my screen freezes up or does not load at all and five seconds later it crashes.
And it has nothing to do with my internet speed I checked.
That's odd! Does this happen across devices? Also, let's make sure your device's OS is updated to the latest version. Keep us posted!
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Yes it happens to my iPhone and iPad and both are up to date completely
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That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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