@TeamYouTube there’s a problem on my mobile app at which when I flip to full screen it glitches and closes the app.. help
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Replying to @elliottfalt0
Thanks for reaching out! Have you tried uninstalling the app, restarting your device and reinstalling the app? Keep us posted.
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Replying to @TeamYouTube
I reinstalled the app and it worked for a short while then it suddenly happened more frequently, I don’t know why this is happening maybe you could explain?
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Replying to @elliottfalt0
Thanks for helping us with the details, lets make sure that you're running the most updated OS on your device. Let us know if that makes a difference.
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Replying to @TeamYouTube
It did not, I actually didn’t update it until now but no it’s still a problem
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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