@YouTube @Google I have a subscription to Google Music and I used to be able to listen to YouTube without my screen being on but now if I turn my screen off, YouTube turns off. #whatsgoingonhere
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Replying to @Alex_Kientz
We'd like to help. Make sure you're signed in to the right account. Also, try signing out and signing back in to check if that helps. Let us know.
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Replying to @TeamYouTube
It does not work. I've restarted my phone too but every time I turn the screen off it cuts off YouTube
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Replying to @Alex_Kientz
Hmm, could you check if there are any pending OS updates for your device? Keep us posted.
2:01 PM - 2 Nov 2018
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