Having trouble adding a custom thumbnail during the video upload stage? We're on it! → Workaround: use vid manager once the upload completes
We'd like to help. What device are you using? Are you facing similar issues across devices? Let us know and we'll take a look!
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Mainly use laptop (Acer Nitro 5) to upload vids. Thumbnails don’t come right away but do after some time like a week. Want to have thumbnails right after upload.
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Sorry for the trouble. Please send a feedback report directly from YouTube with these steps for us to work on it: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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