@YouTube why is it that all of a sudden I've been logged out of YouTube on Safari and can't log back in? I only noticed when I wanted to like the video I was watching but couldn't. I click "Sign In" but it says that there is a problem & never tells me what it is or how to fix it.
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Replying to @TatyEMS
By chance, did you already try going through these steps to get help signing in: https://goo.gl/1vUyKi ? Let us know if it helps!
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Replying to @TeamYouTube
I had tried that prior to tweeting you and when I get to the "Why can't you sign in?" part, none of the 4 options relate to my current situation. Check out the picture below, when I press "Sign In" on the top right I get this screen so I can't even attempt to sign in.pic.twitter.com/DJvQTxC4Y7
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Replying to @TatyEMS
Thanks for the info. Could you try clearing the cache and cookies of the browser? Here's how: https://goo.gl/dwzcyo . Also, does this happen across devices/browsers? Keep us posted.
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Replying to @TeamYouTube
I'll try that in just a second and I'll give you an update but answering your question: as soon as I spotted the problem, I checked desktop Google Chrome and the YouTube on my phone to see if I had the same problem on both but they seem to be fine. It's just on desktop Safari.
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Replying to @TatyEMS
Thanks for the additional info. Let us know how it goes. We're here if you need more help.
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Replying to @TeamYouTube
Update: I tried again before opening your info link just in case it had already come back and it did. Thank you for your help anyway. Please keep listening to the people and fix the website. I really love this platform and don't want to see it die or self-destruct any time soon.
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Glad to know it is fixed now. We're just a tweet away if you need any help! Thanks.
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