@TeamYouTube Why some of my subscribers don't get notifications even though they have them turned on ?
We'd like to help. Could you check if you have "Notify subscribers" selected under advanced settings? Keep us posted.
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Yes. It is selected.
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Hmm, ask your users to double check their bell settings for the channel and make sure they've opted-in to receive all notifications and not just "occassional". After that, make sure their app and device settings are turned on: https://goo.gl/UCRcbp . Keep us posted.
End of conversation
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