hey @TeamYouTube i have a problem
none of my notifications are loading
nether is my account tab...thing or my messages
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Replying to @makitstop_remad
We'd like to know more. What device are you on? Does this happen across devices and all notifications(Mobile/desktop/email or all notifications)? Also, share more info for us to look into it. Keep us posted.
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Replying to @TeamYouTube
i'm on the youtube website i havent tried on my phone or xbox but the things that arent loading arent on those basically if i press the bell that shows notifications, my account picture or the messaging app they just dont load
1 reply 0 retweets 0 likes -
Replying to @makitstop_remad
Thanks for the info. Have you tried clearing your browser's cache and cookies? Learn more: https://goo.gl/dwzcyo . Keep us posted.
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Replying to @makitstop_remad
Thanks for your effort. Here's an alternative, use Incognito Mode/different browser and see if that helps? Second option, reset the browser settings to default: https://goo.gl/2A4mDT . Let us know if this does the trick.
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Replying to @TeamYouTube
actually i think i know what the general issue is the loading icon on those particular buttons at least thats my assumption because every other tab without those works fine
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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