@TeamYouTube Whenever I am watching I click full screen but then it freezes then I have to reboot, I also have a problem with ads were they just sop counting down then freezes. This is all on iPad. Could you please fix the problems listed?
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Replying to @DahmEliot
Thanks for reaching out. We'd recommend you to uninstall and reinstall the app which mostly fixes the issues. Also, does this happen across devices? Let us know!
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Replying to @TeamYouTube
Oh ok well it only happens on my iPad nothing else!
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Replying to @DahmEliot
Thanks for confirming! Let us know if performing those troubleshooting steps clears things up for you.
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Replying to @TeamYouTube
I re-downloaded YouTube, but I’m getting the same problems. What do I do now?
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That's odd, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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