@TeamYouTube I can’t watch YouTube on my mobile device the video keeps freezing but I can hear audio and then my phone lags a lot because of YOUR app
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Replying to @judd_etberg
That's strange! Are you using an Android/iOS? Also, please switch your network from WiFi to mobile data and vice versa to check if there's any difference. Keep us posted.
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Replying to @TeamYouTube
I am using IOS already tried going onto mobile data and then to WiFi many times
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Replying to @judd_etberg
Thanks for confirming. Try uninstalling & reinstalling the app after restarting the device to see if that makes a difference. Keep us posted.
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Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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