@TeamYouTube I have been having issues with quality. The quality just spikes down low and it turns blurry when it’s on a high quality. Also a green lines shows up on the side of the video when it goes bad. When it’s the quality I want it doesn’t have the green line. Please help.
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Replying to @norms456
That's definitely odd! Which device are you on? Also, does this happen across devices/browsers? Let us know and we'll see what we can do.
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Replying to @TeamYouTube
This is happening on my iPhone X. It has only happened to me on the app. My phone is cracked but even before it was cracked it happened. It started about a week ago
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Replying to @norms456
Thanks for the info. Just to confirm, have you tried uninstalling and reinstalling the app? Let us know if it fixes the issue.
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Replying to @norms456
Glad to hear that it's fixed! Please don't hesitate to reach out if you have any questions in the future.
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Replying to @TeamYouTube
Ok it’s back. I’m sorry I just noticed it now. Do you guys know if anyone else is experiencing this too??
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Sorry to know that you're still having trouble. We' haven't seen such reports as of now. Would you mind sharing a feedback report here: https://goo.gl/WdI0BK ? Thanks!
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