@TeamYouTube I am constantly getting black screens right after a commercial when watching @YouTubeTV on @RokuPlayer. What is going on? This is beyond maddening. I trust there is a fix or if not I can expect a credit of some sort until it is fixed. Yes, I do have latest firmware.
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Replying to @uscpsycho
Hi there. We'd like to help out. Which model of Roku are you using? Do you get any error messages before the screen goes black? Let us know!
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Replying to @TeamYouTube
Roku Express Streaming Player No error message. Right after commercial break I get a black screen. Sometimes I get the spinning dots before the black screen.
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Replying to @uscpsycho
That's odd. Have you tried resetting your app? You can do that by going to Settings > scroll to your right and choose Reset App. Also try using an alternate Internet connection. Let us know if that clears things up.
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Replying to @TeamYouTube
Still having the same problem. Also there is no settings>reset app on Roku Express. And how many people do you think have multiple internet connections to try? SMH This is awfully frustrating!
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Thanks for the update! It might be more effecient to get this worked out with our live support folks. We know it can be frustrating to troubleshoot in only 280 characters. You can reach us live here: https://goo.gl/rh4UM3 . Keep us posted.
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