@TeamYouTube I'm having a serious issue with the thumbnail for my latest video. I literally changed the thumbnail and it reverted back to the autogenerated thumbnail. It's only when you click on the video and it loads do you see the new thumbnail. Pls fix and pls remove update
Thanks for letting us know. Mind sharing the video URL and screenshots of the custom thumbnail you're trying to upload as well as the actual thumbnail showing up on the video? This'll help our team investigate further and try fixing the issue. Appreciate it!
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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Here's the thumbnail, it may be too big, IDK if that's the problem.pic.twitter.com/vuxNZPm1CY
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Hi again, could you help us with a screenshot of the thumbnail that you see on your video in Creator Studio to help us look into it further? Thanks!
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