@YouTube How can I email your support team? Having issues with the wrong thumbnail showing up despite it being chosen on the back end. Please advise ASAP, thanks!
We'd like to help! Can you confirm if this is happening across devices. If yes, keep us posted with the info and relevant screenshots. We'll look into it.
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Hmm, we've checked and can see the right thumbnail on the video. Not sure why it's changing at your end. Can you check with different browsers and let us know if this continues?
End of conversation
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