We'd like to help! Just to confirm, have you made sure you've selected 'Notify subscribers' under advanced settings before publishing your video? Could you ask your subs to check their device level notification settings using these steps: https://goo.gl/HQ5YxJ ? Keep us posted.
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Replying to @AIU_DevonTracey
Our Creator Support can dive into this further with you, get in touch here: https://goo.gl/BxLi8H . Hope this gets resolved!
5:17 AM - 30 Oct 2018
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