@TeamYouTube my YouTube on my android isn't working it keeps buffering on the screen showing nothing and nothing will load. Any solutions?
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Replying to @nathanshie10 @ligmabaIIs
That's odd. What device are you on? Also, have you noticed this happening across devices? Let us know we'll take a look.
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Replying to @TeamYouTube
I use my Samsung S8 and that's the only device I use so sadly I don't know what happens on other devices. This is the screen it keeps buffering on.pic.twitter.com/qeUjwqoxTF
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Replying to @nathanshie10 @ligmabaIIs
Thanks for the info. Just to check, is this happening when you switched network from WiFi to mobile data and vice versa? Also, please make sure your app is updated to the latest version. Keep us posted.
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Replying to @TeamYouTube
I waited for a while the first time then I switched to my 4G and it still doesn't work. I will check if it's updated though. Thank you.
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Replying to @nathanshie10 @TeamYouTube
It is updated to the latest version.
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Replying to @nathanshie10 @ligmabaIIs
Thanks for checking. Could you try uninstalling the app updates, restarting your device and reinstalling the app updates? Let us know if it does the trick.
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Glad it was an easy fix! Let us know if you've got any questions in future, we're just a tweet away.
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