@TeamYouTube I'm having a serious issue with the thumbnail for my latest video. I literally changed the thumbnail and it reverted back to the autogenerated thumbnail. It's only when you click on the video and it loads do you see the new thumbnail. Pls fix and pls remove update
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Replying to @Nathanator_
Yikes! Just to confirm, have you tried uploading the thumbnail from a different device/browser? Also, try clearing the browsers cache & cookies to see if that makes a difference. Here's how: https://goo.gl/T5xS6b . Let us know.
4 replies 0 retweets 0 likes -
Replying to @TeamYouTube
I checked and the thumbnail is the same as the auto one on the video
2 replies 0 retweets 0 likes -
Replying to @Nathanator_ @TeamYouTube
@XAciDicNathanX
@TeamYouTube Is this happening on discord? cause my thumbnails go back to the original auto generated thumbnail when posted on discord... This happens very often2 replies 0 retweets 0 likes
Thanks for all the details! Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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