@TeamYouTube Every time I loaded up a video it is always bugging out and it takes a really long time for the video to finish because that circle always happens
Please help me
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Replying to @cmhuerta1234
We'd like to help! Share more details and we'll see what we can do.
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Replying to @TeamYouTube
Well, when I put a video on high quality, the video will stop for a minimum amount of time then go on. Also when I watch a video and put it on full screen and exiting full screen it lags the video alot
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Replying to @cmhuerta1234
That's definitely odd. What device are you on? Also, have you noticed this happening across devices? Let us know we'll take a look.
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Replying to @TeamYouTube
I'm on a laptop and no it just happened to me everybody else is fine
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Replying to @cmhuerta1234
Have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Also, try using a different browser or Incognito mode to check if that makes any difference.
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Replying to @TeamYouTube
it doesn't work but incognito mode works Thanks
@TeamYouTube I think i told you this before but when i put a video on high quality it goes so slow but when i put a video on low quality it goes fast1 reply 0 retweets 0 likes
Glad to hear that it's good when you're streaming in incognito window. Looks like it's an issue with the browser. Try disabling third party installations on the browser to check if it makes any difference. Keep us posted.
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