@TeamYouTube why is youtube not working on any browser on desktop? My phone app is fine, but internet explorer, chrome and Microsoft edge won’t load YouTube videos. Is a fix soon? #YouTube
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Replying to @Oxymoro66620351
We'd like to help. Have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Also, check if there are any pending OS updates for your device. Keep us posted.
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Replying to @Oxymoro66620351
Thanks for trying those steps. Are you seeing any error messages? Have you tried restarting your device? Also, try using a different internet connection to see if it helps. Let us know.
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Replying to @TeamYouTube
A different internet connection didn’t change it nor did restarting my device. I received very standard error messages and they persisted. The error code changed every time.pic.twitter.com/fp7mdiULp5
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Replying to @Oxymoro66620351
Yikes! Could you try resetting your browser or uninstall and reinstall it to see if that fixes the issue? Keep us posted.
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Replying to @TeamYouTube
I don’t understand why if that was the issue it would happen on multiple browsers but when I have access to my pc I will do so
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Replying to @Oxymoro66620351 @TeamYouTube
Having followed all your steps, it’s still happening.
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Noted! Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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