Hi, Michael. We are aware of the problems with the Roku and our product team actively working on a resolution. We don't have an ETA to provide but please let us know if you have any other inquiries and we'll be here to help!
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Replying to @TeamYouTube
Thank you for your reply. Hope it gets rectified quickly.
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Replying to @MichaelsList
You're very welcome! We're working hard to get it resolved as soon as possible. We'll be here if you need us.
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Replying to @TeamYouTube
It worked briefly, got half way through and episode to have it freeze up again
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Replying to @MichaelsList
You may experience intermittent complications until we entirely resolve the problem and we apologize for the inconvenience. Let us know if you have any questions.
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Replying to @TeamYouTube
It seems that the problem is now worse... We cannot play anything from "live" tv. it is just gets stuck "loading". Please fix.
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Replying to @MichaelsList
Thanks for the update. Our team is actively working on this issue, please stay tuned!
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Replying to @TeamYouTube
Thank you for the reply. I am able to play live tv again. But curious on playback in the library. When will that be fully functional again?
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Replying to @MichaelsList
What happens when you try to play recorded content? Does this happen on every device? Thanks for keeping in touch!
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Replying to @TeamYouTube
It happens when streaming on our TV via Roku. When you play an episode, after the ad runs and show starts, it freezes about 4-5 seconds in. Then you exit and do it again, with same results
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We'd like to know more about this. Please have our support team reach out to you by filling out the form here: http://goo.gl/QVGCvw
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