@TeamYouTube and @RokuPlayer - for the past few days my YouTube TV app on my Best Buy Sharp Roku TV stops responding when playing ads in the middle of recorded shows from my library. What gives?
Hi Gary, we'd love to help out with this! Can you please let us know if this has been happening on any specific recordings? Also, does this same thing occur on other devices as well? Keep us posted.
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Happens watching CBS shows that I’ve noticed. Sometimes you’ll get 1 out of 5 or 6 ads and sometimes none. The screen just goes black and won’t respond.
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We want to get this fixed quickly for you, so you can get back to catching up on your shows. When convenient, please get in touch with our live support team over the phone or through chat by contacting them here: http://goo.gl/QVGCvw
End of conversation
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