Hey @YouTube you need to fix YouTube premium downloads. I can't download anything at ALL w/ the new update. And my downloads randomly disappeare, even if I'm online. The randomly disappearing downloads have been happening for over a year. Support doesn't know what's happening.
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Replying to @silentgirl17_
Hey there, we'd like to help. Are you on Android or iOS? Are you located in one of the launched countries: https://goo.gl/7YPgKY ? Share screenshots and more details, we'll take a look!
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Replying to @TeamYouTube
When downloading things like playlists or a couple videos, all the videos download at the same time. That causes the videos to not download at all, even if all but one is paused.
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Replying to @silentgirl17_ @TeamYouTube
And the randomly deleted videos have no real reason to delete, I'm almost always on WiFi and they still randomly delete. There's not a real pattern of the videos deleting, but videos in playlists are mainly the ones to delete.
1 reply 0 retweets 0 likes
Thanks for the details. Our YouTube Premium support team can dive this further with you: https://goo.gl/m11wvR . Hope this gets resolved.
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