@TeamYouTube the movie i rented won't load. I just rented too!
Just to confirm, are you seeing any error message? What device are you using? Also, does this happen across devices/browsers? Keep us posted.
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No error message appears, just a gray screen. And it only happens with my Ipad.
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Thanks for the info. We suggest you reaching out to our Purchase support team for further help: https://goo.gl/uNFKT1 . They can dive into the details for you. Thanks.
End of conversation
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