That's strange! Is this happening when you switched network from mobile data to WiFi? Also, try uninstalling and reinstalling the app to check if there's any difference. Keep us posted.
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Replying to @TeamYouTube
i only use mobile data and i just deleted and reinstalled still saying no connection
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Replying to @knightisgay
Are you facing similar issues across devices? Also, let us know if you're able to access internet from your device? Let us know!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
i can access internet and use http://youtube.com just fine but the app isnt working
1 reply 0 retweets 0 likes -
Replying to @knightisgay
Hmm, could you check if there are any pending OS updates for your device? Keep us posted.
0 replies 0 retweets 0 likes
Appreciate your efforts in trying to fix it. Please send a feedback report directly from YouTube: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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