@TeamYouTube why does my newest premiere keep changing its thumbnail to the original one youtube wants to give it rather than the custom thumbnail i uploaded. Ive changed it back like 5 times in the last 24 hours
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Replying to @RealTrevorCos
Thanks for reaching out. Does this happen across devices? Also, mind sharing a screenshot for us to have a closer look at it? Keep us posted!
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Replying to @TeamYouTube
Yes it is across all devices and i had my friend check with his account, and the thumbnail isnt working for him either. Heres a screencap of what youtube keeps changing it too and a pic of what i keep uploading as the thumbnail. Can probably see why i want to change it so badly
pic.twitter.com/HwkbBitzG2
1 reply 0 retweets 0 likes
Thanks for that info. Please get in touch with our Creator Support team who can look into this further. Here's how: https://goo.gl/BxLi8H . Hope this gets fixed.
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