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Replying to @skeltonh
What device are you on? Also, do you see this happening across devices? Let us know and we'll take a look.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
I'm using a H96+ Pro Android TV box, loaded with the Android Youtube app (not the Android TV version - it sucks). I can view the videos via a browser on the same device with no problems. Youtube version 13.42.52 off of Play Store. Got a better APK handy???
1 reply 0 retweets 0 likes -
Replying to @skeltonh
Oh no! Have you tried uninstalling the app, restarting the device and reinstalling the app to check if that resolves the issue? Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I found the fix. Play Store continues to try to install 13.42.52 (which continues to fail) so I checked other download sites and found 13.43.50 and loaded it. Works fine now. Please see that the Play Store is updated accordingly. Thanks.
1 reply 0 retweets 0 likes
Glad to hear it was fixed! Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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