@TeamYouTube On my phone if I go on youtube sometimes when I want to scroll to the comments when I touch the screen it starts scrolling up fast. I don't know what causes it and I have to close youtube and open it again to fix it. It's pretty annoying because I wanna scroll down.
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Replying to @Icewallow_come
That's odd. Please uninstall the app, restart the device and reinstall it. Let us know if that works.
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Replying to @TeamYouTube
I can't uninstall it. It's like a basic app that's on the phone like contacts or email. I can only drag it to 'Erase' that removes it from the home screen.
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Replying to @Icewallow_come
Noted. Could you try uninstalling the app updates, restarting your device and reinstalling the updates? Here's how: Open the Settings app > Tap Apps > Tap the YouTube app > Tap ⋮ > Tap Uninstall Updates. Let us know if that helps.
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Replying to @TeamYouTube
So I uninstalled and reinstalled the updates. I don't know if it's fixed yet because it occurs if I watch youtube for longer. I'll say if it worked or not if I used youtube mobile for a long time at once.
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Thanks for trying. Sure, give us a shout if it's otherwise. We're here to help!
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