Hmm, could you double check your bell settings for the channel & make sure you've opted-in to receive all notifications and not just "occassional"? After that, make sure your app & device settings are turned on: https://goo.gl/UCRcbp . Let us know if things still aren't working.
Thanks for reaching out. Which device/browser are you using? Also, does this happen across devices? Keep us posted!
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