@TeamYouTube I have problems with my thumbnail. When I change it in Youtube creator, I will watch the video and the old one will appear.
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Replying to @Sebaslbbh
Thanks for reaching out! Have you tried signing out and signing back in to see if it makes a difference? Also, does this happen across devices? Keep us posted.
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Replying to @TeamYouTube
Yes, I've already tried. And yes, I have already tried it on the cell phone and on the laptop and the error persists
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Replying to @Sebaslbbh
Appreciate your effort! Could you please share an example video URL? Send more details our way, we'll take a look!
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Replying to @TeamYouTube
https://youtu.be/OnRYlnJ9Kus look for examplepic.twitter.com/fRd3qnJBX3
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Thanks for the screenshot! Could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
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