@YouTube when I use the YouTube app and drag the video down to minimise it my entire phone freezes, this happens no where else on my phone or on your app so what can be done to fix this?
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Replying to @Back_Off_Kid
That's odd! Are you using an Android/iOS? Mind sharing screenshots if you can, for us to look into it? Keep us posted.
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Replying to @TeamYouTube
I’m using iOS, the sound continues but the screen just freezes
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Replying to @Back_Off_Kid
Thanks for the info. Have you tried uninstalling and reinstalling the app after restarting the device? Let us know if this helps.
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Replying to @TeamYouTube
That seemed to have worked thank you for the advice if there are any future complications I will notify you
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Replying to @Back_Off_Kid
Glad to hear that it's fixed! Sure, don't hesitate to reach out if you have any questions in the future.
6:14 PM - 25 Oct 2018
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