We're back! Thanks for all of your patience. If you continue to experience issues, please let us know.https://twitter.com/TeamYouTube/status/1052373937839980544 …
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Replying to @TeamYouTube @YouTube
Regular youtube app iPhone 7 Plus I updated The other night when there were outages & no videos would play now it’s unusable, stops every video after about 12 secs, doesn’t move video w audio, & doesn’t change if I lower or increase playback settings... garbage:(help
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We'd like to look into it. Could you try uninstalling the app, restarting your device and reinstalling it? Let us know if that fixes the issue.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube @YouTube
Guys it didn’t do much at all to delete and reinstall.... it still freezes, freezes my screen & then I have to turn off my phone turn back on after a few ...:( THIS is why I NEVER UPDATE APPS NOW what do I do????
1 reply 0 retweets 0 likes
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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