@YouTubeTV How do those of us affected by last week’s outage get credit for the free week if we subscribe through @Apple @iTunes / @AppStore ? Support folks for both companies are referring customers each other.
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Replying to @Shane_B_Davis
Hi Shane! Please reach out to our live support team again by including your email address in the description field here: http://goo.gl/rh4UM3
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Replying to @TeamYouTube
Unfortunately same result. YouTubeTV support is pushing customers to contact Apple support and vice versa. I would have hoped there was an official procedure for this process. Still no resolution.
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Replying to @Shane_B_Davis
Thanks for letting us know. We'd like to keep helping with this. Do you mind giving us a follow so we can discuss this further in a DM?
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We appreciate the update. We'll go ahead and take this conversation to DM. Thanks for your patience, and you'll be hearing from us soon!
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