I know I'm not the only one @TeamYouTube but, no notifications being sent out on phone or desktop for the world premiere playing of Spider-Man hours before others definitely screwed me over. Under 500 views? The Studio Beta doesn't even show a line for notification percentage.
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Replying to @SolitaireYTG
We'd like to help. Are your subs reporting that there is no notification sent for the video? Also, could you check if they have *all* notifications enabled for your channel. Let us know.
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Replying to @TeamYouTube
Thanks, I've asked in several places if people have all notifications set up, and those that do, are still telling me they don't get notifications sent out. This has been a problem since way before this isolated incident. I've emptied the Chrome cache, posted in Community tab...
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Replying to @SolitaireYTG
Thanks for letting us know. Just to confirm, have you made sure you've selected 'Notify subscribers' under advanced settings before publishing your video? Keep us posted.
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Replying to @TeamYouTube
On the Live Dashboard "Advanced Settings" there isn't an option for that. Screen cap below. For video uploads, I click all of the good stuff.pic.twitter.com/eAFSyioK6T
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Replying to @SolitaireYTG
Just to confirm, did you double check if your subs have all notifications enabled and not the occasional option? Keep us posted.
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Replying to @SolitaireYTG
Thanks for confirming. Could you ask your subs to check their device level notification settings using these steps: https://goo.gl/HQ5YxJ ? Let us know if that helps.
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Replying to @TeamYouTube
I've done this a few times in the past. I will keep this up. I'm not the only one this happens to, many people have been complaining about it.
1 reply 0 retweets 0 likes
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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