@YouTube Hello guys ! have a little problem i'm trying to upload a video but it's says the video format is not right, and the video is in MP4 is there somekind of technical problem?
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Replying to @EagleTal3 @YouTube
Oh no! Have you tried to upload on a different device? Also, let us know if our troubleshooter on video upload issues helps: https://goo.gl/MXqzKP . Keep us posted.
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Replying to @TeamYouTube @YouTube
okay i'm gonna try on my laptop thank you
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Replying to @EagleTal3
Sure, let us know how it goes. Let us know if you've any further questions.
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Replying to @EagleTal3
That's odd! Just to confirm, have you tried changing the file format to see if that makes a difference? Check out this Help Center for more info: https://goo.gl/VBBHcV . Keep us posted.
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Replying to @TeamYouTube
I already tried that on both computer, in private mode, without anti-virus too and nothing :/
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Sorry to hear about the trouble. Can you get in touch with our Creator Support team who can look into this further? Here's how: https://goo.gl/BxLi8H
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