That's odd. Have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Keep us posted.
Ah, noted! Since you've tried using these browsers, could you confirm if you've tried Chrome? Also, let us know if using the Incognito mode makes a difference. Thanks.
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Oops! To help the right team better investigate, can you send a feedback report from the device having the issue: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues.
End of conversation
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