Hey @YouTubeTV , your subtitles for @NBCSuperstore is messed up, at least for season 2.
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Replying to @draino_texas
Hi! We pulled up the show and it looks like subtitles are working for us. What device are you using to watch the show? Are the subtitles incorrect or not working at all? We're here to help!
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Replying to @TeamYouTube
Season 2 episode 3&4 they seem like they're wrong episodes or out of wack. I'm casting it to my TV, and I tried the internet on my smart TV.
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Replying to @draino_texas
Thanks for the info. What device are you using to cast? Do you have the same problems if you don't cast? Is it the entire episodes ore only certain parts? We're trying to replicate the problem and want to help you get this sorted out!
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Replying to @TeamYouTube
Google Chromecast and Amazon fire TV. Amazon fire TV has silk broswer which is what I was using, but had to cast it instead.b
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We confirmed that closed-captions are universal and created at the point of the episodes creation hence are not controlled by YouTube TV. We hope this info helps, but let us know if you have any questions.
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