@TeamYouTube What goes on in the background of the app? I paid for premium and downloaded a video and it still buffers. What exactly does the app download bc it apparently isnt a video. I am nearly ready to just download the video i want from a third party and cancel paid service
Sorry for the trouble. Have you checked if there are any pending updates available for the YouTube app on your device? Also, try signing out of the app, restart the device and sign back in to see if that makes a difference. Keep us posted.
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Tried all the things and this happened. It eventually errored out telling me there was a problem playing the video. What does tha app download? I have never had an issue using mp4 on this tablet. My Scooby doo mp4s play just fine. This doesnt feel "premium".pic.twitter.com/V3almM9fr5
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Not only that, but since there seems to be no solid video on my device or sd card, this is nearly impossible to troubleshoot. If mp4 were downloaded to some kinda youtube folder, i could port to another device to see if its the video itself. But theres not, and isnt, so i cant
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Hmm, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
End of conversation
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