@TeamYouTube I've sent a copyright claim dispute 5 business days ago now and it still says "Counter notification awaiting review" and also no response from YouTube via email, while my videos been down the entire time and channel striked
We suggest you to wait. When you dispute a Content ID claim, the copyright owner will be notified and they'll have 30 days to respond. If they don’t respond within 30 days, their claim on your video will expire, and you don’t need to do anything.