@TeamYouTube Hey - some of my audience is having problems having HD options on the videos, it's fine for me, fine for some of the audience but some people have only 360p available, any help?
We've taken a look at the video and we see that its available in HD now. Looks like this is a issue from the viewers end. Do you have any screenshots that could help us investigate?
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Not sure you can look in the comments of the video, just a lot of people saying no HD and only 360p.
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Thanks for the info. We've checked the comments. Seems like the comments for that showed up 2-3 hours ago. Can you confirm if they're still having trouble viewing it in HD? Keep us posted.
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