@TeamYouTube I keep getting black videos even when I restart my phone and when I re download the update. What's going on, how can I fix this?
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Replying to @eeveeawesome
Thanks for reaching out. Mind sharing your device info? Also, a screenshot would be helpful to have a closer look at the issue. Also, please confirm if your device is running the most updated OS. Appreciate it.
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Replying to @TeamYouTube
Thank you for responding. I have an LG Android with good connection to Wi-Fi and enough storage space. Yes I do have the newest update, I did it from my Google play store.pic.twitter.com/X2UZINEg3a
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Replying to @eeveeawesome @TeamYouTube
All other apps are functional as well.
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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