What is the deal with @youtube failing out of nowhere? Watching a video then suddenly can't get acct to load. Recommend removal and re-adding
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Replying to @sh3lli3b3an
Mind sharing more details about the issue? What device are you on? Share a screenshot of the error you saw and we'll do our best to help.
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Replying to @TeamYouTube
Here's the latest screenshot.pic.twitter.com/AtvBUcithX
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Replying to @sh3lli3b3an
Thanks for sharing the screenshot. Have you checked your device level settings to 'allow mobile data usage for YouTube app'? Let us know.
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Replying to @TeamYouTube
Where is that setting specifically? I've been through a few but haven't found it yet
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Replying to @sh3lli3b3an
Hmm, could you try these steps: Uninstall the updates > Restart your device > Update the app. This usually clears things up but let us know if it's still not working!
1 reply 0 retweets 0 likes -
Glad to hear that it's fixed! Give us a shout if you have any further questions in the future.
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